
Professional Growth
itSMF Member Training Discounts
Following is a list of training organisations who are offering an 10 - 15% training discount for itSMF Australia members.
If you are an itSMF Member wanting to do training or organise training for your staff choose the trainer who best suits your requirements.

The training discount information and code in the table is only be displayed for itSMF Australia members.
If you are not already a member please sign up today. Please sign up and become a member of an independant connected international community of more than 70,000 service management professionals, industry leaders, and subject matter experts.
Members please click on the website link below and give the trainer the discount code below to claim your training discount.
Organisation | Discount | Contact | Email | Discount Code | Website |
|---|---|---|---|---|---|
There are different types of activity that gain points as follows: 5 points must come from professional experience, with the remaining 15 obtained across activities associated with training and qualifications, community participation and self-study.
Qualify for your digital badge. Refer to Digital Badges for more information
Your 5 Mandatory points required for each section cannot be shared across these registrations and need to be ITIL, PRISM2 or MSP specific. If you require a digital badge for any of the three programs you need to register for these separately.
The categories below cover the activities you need to record:
Practical application of knowledge in a professional capacity of your skills and knowledge in the workplace or another professional environment. 1 point per 1 activity - coaching, mentoring, work shadowing or professional practice
Training and Qualifications
Formalised training or certification that is delivered by your organisation, by an Accredited Training Organization (ATO), or through an external training provider and may lead to a qualification.
Table of Points
Active community represents an active contribution to the community either by contributing to the development of content, presenting at events, sitting on panels, reviewing/critique content (e.g. rating materials on the AXELOS website) etc.
Passive community represents activities whereby you are involved with the community but are not proactively contributing to it such as attending events, reading blogs etc
Any activity in which learning objectives are not pre-defined by an external third party, but achieved by the individual independently, such as reading publications, articles, case studies or research.
Table of Points
Activity | Points Value | Example |
|---|---|---|
Research and writing essays or thesis | 1 Max | Research and writing industry thought leadership essays or thesis for PeopleCert (AXELOS) or equivalent bodies |
Listening to online thought leadership | 2 Max | Listening to webcasts, podcasts, webinars |
Reading informal industry thought leadership content | 1 Max | Reading blogs, forums, comments, advice, magazine articles |
Reading formal industry thought leadership conten | 2 Max | Reading journal articles, educational papers, magazine articles, case studies, white papers |
Reading publications | 5 Max | Reading official PeopleCert (AXELOS) or equivalent publications |
Activity | Points Value | Example |
|---|---|---|
Mentoring | 1 | Being a mentor to individual or group to adopt and adapt PRINCE2 or ITIL |
Coaching | 1 | Coaching a colleague in a specific PRINCE2 processes and themes or ITIL processes |
Work Shadowing | 1 | Shadowing a more experienced colleague in specific PRINCE2 or ITIL work |
Professional Practice (PRINCE 2) | 1 | Practical application of Prince 2 in your working environment e.g. completing a business case, PID, plan |
Professional Practice (ITIL) | 1 | Practical application of ITIL in your working environment e.g. defining a communication plan, problem investigation and diagnosis. |
Activity | Points Value | Example |
|---|---|---|
Training webinars | Structured training delivered through webinars | |
Structured workshops | Structured training delivered through workshops | |
Blended Learning modules / courses | Structured training through a blend of e-Learning and classroom based training | |
Classroom based modules / courses | Structured training through classroom based training | |
e-Learning modules / courses | 15 Max for any one activity | Structured training through remote e-learning |
Simulations | Remote or in room simulations that provide structured training | |
In-house Training | Taking part in structured in-house training provided by your employer | |
Formal qualification with recognized training provider | Taking a recognised qualification with an equivalently recognised training organization from relevant awarding bodies | |
Formal qualification with AXELOS ATO / EI | Taking a recognised qualification with an AXELOS registered Accredited Training Organization or Examination Institute | |
AXELOS qualification with AXELOS ATO / EI | Taking an AXELOS Global Best Practice qualification with an AXELOS registered Accredited Training Organization |
Activity | Points Value | Example | itSMF Australia |
|---|---|---|---|
PASSIVE COMMUNITY | |||
Attending online events | 5 Max | Listening and attending online conferences, google hangouts, webinars | |
Attending industry events | 5 Max | Attending a thought leadership event within your profession e.g. conferences, chapter meetings, Special Interest Group forums, Seminars | Conference, State Seminars, Special Interest Group's |
ACTIVE COMMUNITY | |||
Authoring informal industry thought leadership content | 5 Max | Authoring blogs, contributing to forums, providing thought industry comments, advice | |
Authoring formal industry thought leadership content | 15 Max | Authoring journal articles, educational papers, magazine articles | Published article in the itSMF Australia Bulletin |
Authoring publications | 15 Max | Authoring publications, white papers and case studies with an equivalent recognised body | Published whitepaper, case study by itSMF |
Authoring AXELOS publications | 15 Max | AXELOS publications, white papers and case studies | |
Hosting industry thought leadership sessions | 15 Max | Hosting thought leadership round tables, workshops, Special Interest Groups, chapter events | Published whitepaper, case study by itSMF |
Delivering formal industry presentations | 15 Max | Providing thought leadership through presenting seminars, keynotes, webinars | State Branch Activities - Special Interest Group's, State Seminars |
Volunteering within your profession | 15 Max | Sitting on committees or forums for relevant bodies within your profession e.g. forums, committees, Special Interest Groups, Chapters | Board meetings, Board Executive meetings, State Branch Chairs meetings, State Branch Committee meetings, Awards committee, Speaker Submission committee
(evidence of attendance needs to be provided through a copy of the minutes taken at the meetings) |
Organising Events | 15 Max | Aiding or leading in the organization of events relating to your profession | Conference Committee activities, State Branch Events |


