The Interface Economy: Coordinating the Modern IT Ecosystem
Wed, 30 Sept
|Virtual Event via TEAMS
itSMF Australia is delighted to welcome Claire Agutter, Director of Scopism, internationally recognised SIAM Author, speaker and community leader. Claire will be joining us to talk about how SIAM principles can reduce friction, strengthen governance and coordainte complex service ecosystems.
Time & Location
30 Sept 2026, 5:00 pm – 6:00 pm
Virtual Event via TEAMS
Guests
About the event
Every new supplier, platform, AI capability and cloud service creates another interface where information, accountability and customer outcomes can be lost. This session explores the growth and cost of interface debt - and how SIAM principles can reduce friction, strengthen governance and coordinate complex service ecosystems.
We're delighted to welcome Claire Agutter, Director of Scopism, internationally recognised SIAM author, speaker and community leader.
Whether you're leading Service Management, IT Operations, Digital Transformation or supplier governance, this session will provide practical insights into managing increasingly complex service ecosystems.