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Service Management Australia is committed to ensuring the accessibility of its website for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Commitment

This commitment to accessibility for all is an ongoing process, and we are constantly seeking to improve our website to ensure we provide equal access to all of our users.

What Accessibility Means to Us

For us, accessibility means creating an inclusive environment that enables people with diverse abilities to effectively navigate, understand, and interact with our website. We aim to make our online presence as accessible as possible, removing barriers and striving for universal access.

Our Accessibility Initiatives

We have implemented various measures to enhance the accessibility of our website, including adherence to WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and ensuring compatibility with assistive technologies. Our efforts include:

    - Utilizing the Accessibility Wizard to identify and address potential accessibility issues
    - Setting the language of the site
    - Establishing clear heading structures on all pages
    - Adding descriptive alternative text to images
    - Implementing color combinations that meet required contrast ratios
    - Minimizing the use of motion on the site
    - Ensuring all multimedia content is accessible to individuals with disabilities

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

Our commitment to accessibility extends to pages that may contain content from third-party sources, where we strive to achieve compliance. If certain pages are affected, we declare partial compliance and are working towards full adherence to accessibility standards.

Our Ongoing Efforts

We are dedicated to ensuring accessibility not only on our digital platforms but also in our physical offices and branches. Our efforts encompass a range of accessibility arrangements, including but not limited to [specify accessibility arrangements in physical locations]. We are committed to providing a welcoming and inclusive environment for all individuals.

Get in Touch

If you encounter any accessibility barriers on our website, or if you require assistance, please contact our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Additional contact details if relevant / available]

​IT Service Management Forum Australia Inc

ABN: 41 821 213 034

Level 40, 140 William Street, Melbourne 3000
Mobile: 0447 513 726 Email: info@itsmf.org.au

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