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Are you interested in sponsoring the itSMFA National Conference 2010? If the answer is yes, please contact the National Office on 03 9879 5466 or email info@itsmf.org.au

itSMFA LEADit Conference Newsletter - Edition 3

Welcome to the second Edition of your LEADit Newsletter, a new communique dedicated to keeping you informed of all 2010 National Conference developments.

Published around the first of every month until the conference, we encourage your comments, questions and support. Please feel free to contact Barbara Hines anytime to discuss: barbara.hines@itsmf.org.au or 03 9879 5466.

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itSMF AUSTRALIA PRODUCTS & SERVICES DIRECTORY

 

ALC TRAINING 

The region's most comprehensive provider of certification training in IT Service Management, Project Management, Governance and Standards, IT Security and Management.  Flexible delivery via classroom, online and CBT learning are available.

Contact:  Dennis Pigram

Phone:  1300 767 592

Email: learn@alctraining.com.au

Web:  www.alctraining.com.au 

 

APMG-AUSTRALASIA

Choose APMG-Australasia's high quality accredited training providers for ITIL: Help Desk Association Australasia, BMC Australia and Quintica Asia Pacific.

Contact:  Gabrielle Morrison

Phone:  02 6249 6008

Email:  gabrielle.morrison@apmg-australasia.com

Web:  http://www.apmg-australasia.com/home/home.asp 

 

AXIOS SYSTEMS PTY LTD

Axios Systems is a leading provider of best practice, ITIL-based, IT Service Management solutions. Our customer-centric approach combined with our award-winning solutions ensures customers worldwide can align their IT service provision with the overall business goals.

Contact:  Mr. David Lloyd - Senior Account Manager

Phone:  (02) 9006 1645

Email:  assystau@axiossystems.com

Web:   www.axiossystems.com

 

BMC SOFTWARE AUSTRALIA Pty Ltd

Recognised as the leader in Business Service Management, BMC's comprehensive approach and unified platform help IT organisations cut cost, reduce risk and drive business profit.

Contact:  Sophia Goh

Phone: 03 9657 4625

Email: sophia_goh@bmc.com

Web: www.bmc.com/education

 

CAPTELL DEVELOPMENTS

Captell, an automated reporting solution for ALL management reporting from data collection and management to charting and finally document publication.

Contact:  Adrian Heald

Phone:  0411 238 755

Email:  info@captelldevelopments.com

Web:  www.captelldevelopments.com

 

DIMENSION DATA LEARNING SOLUTIONS

Dimension Data Learning Solutions (DDLS) will provide you with a world class training experience, delivered by highly experienced and qualified instructors.

Contact:  Tony Been

Phone:  13 12 01

Email:  training@didata.com.au

Web:  http://www.ddls.com.au/

 

DOWLING CONSULTING

Dowling Consulting specialises in helping IT re-establish its credibility and reputation with the business by deploying proven methods, experience and expertise in running IT as a business. 

Contact:  Jeff Scotland

Phone:  (03) 9628-1100

Email:  jeff.scotland@dowlingconsulting.biz

Web:  www.dowlingconsulting.biz

   

EXIN SOUTH PACIFIC

EXIN, the Examination Institute for Information Science, is a global, independent IT examination provider for the IT Service Management Industry.

Contact:  EXIN South Pacific Customer Service Desk

Phone:  1300 EXIN EXAMS

Email:  service@exin.org.au

Web:  www.exin.org.au

 

HP

HP Education Services provides education and training to improve the performance of people and organisations.  Training courses are delivered with modular content, providing extensive subject material focussing on job-specific skill sets, with as much hands on-practical experience as possible. 

Contact:  Sharon Pangalos

Phone: 1800 035 520

Email:  sharon.pangalos@hp.com

Web:  www.hp.com.au/education

   

KINETIC IT

Kinetic IT is a leading provider of Managed Enterprise IT Services across Australia.  We leverage our expertise across custom solutions in IT Service Management, technology sets and human capital management, including accreditation training.  Kinetic IT prides itself on continuously exceeding our customer's expectations.

Contact:  Simon Dorst

Phone:  1300 782 072

Email:  training@kineticit.com.au

Web:  www.kineticit.com.au 

 

LIVETIME SOFTWARE

LiveTime is a leading provider of Web 2.0 service desk, help desk and support software for the Enterprise.  Based upon ITIL best practises.  LiveTime empowers organisations to improve the quality and efficiency of customer service and support.

Phone:  03 9620 7588

Email:  sales@livetime.com

Web:  www.livetime.com

 

MACANTA CONSULTING

Offering business and service management consulting in Strategy Generation, IT Service Management, People & Culture, Organisational Change, and Sales Excellence.

Contact:  Karen Ferris

Phone:  0425 728 498

Email:  info@macanta.com.au

Web:  www.macanta.com.au

 

PLANWELL

Planwell is the leading specialist in IT Service Management solutions across Asia Pacific.  With a proven track record of 140 successful implementations in the last 5 years.  Our innovative solutions, strong team and leading methodology ensure we meet our customer needs.

Contact:  Paul Thomason

Phone:  +61 2 8437 4500

Email:  paul.thomason@planwell.net

Web:  http://www.planwell.net

 

PROCESS-SYMPHONY

Process-Symphony provides Business Process Improvement consultancy based on Lean Six Sigma blended with large doses of pragmatism and other best practices.

Contact:  Murali Ramakrishnan

Phone:  0403 330 341

Email:  rmurali AT process-symphony.com.au NO SPAM

Web:  www.process-symphony.com.au

   

SUNTREE GROUP

Suntree Group is your first choice for business and IT process consulting, assessments, performance, training and managed services.

Contact:  Gregg Holden

Phone:  1300 00 ITIL (1300 00 4845)

Email:  enquiry@suntreegroup.com.au

Web:  www.suntreegroup.com.au

  

If you would like to include your organisation in the "Products and Services Directory" please contact the National office.