LEADit Countdown
Until Monday, 23 August
Calling all Sponsors
Are you interested in sponsoring the itSMFA National Conference 2010? If the answer is yes, please contact the National Office on 03 9879 5466 or email info@itsmf.org.au
itSMFA LEADit Conference Newsletter - Edition 3
Welcome to the second Edition of your LEADit Newsletter, a new communique dedicated to keeping you informed of all 2010 National Conference developments.
Published around the first of every month until the conference, we encourage your comments, questions and support. Please feel free to contact Barbara Hines anytime to discuss: barbara.hines@itsmf.org.au or 03 9879 5466.
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itSMF AUSTRALIA PRODUCTS & SERVICES DIRECTORY
ALC TRAINING
The region's most comprehensive provider of certification training in IT Service Management, Project Management, Governance and Standards, IT Security and Management. Flexible delivery via classroom, online and CBT learning are available.
Contact: Dennis Pigram
Phone: 1300 767 592
Email: learn@alctraining.com.au
APMG-AUSTRALASIA
Choose APMG-Australasia's high quality accredited training providers for ITIL: Help Desk Association Australasia, BMC Australia and Quintica Asia Pacific.
Contact: Gabrielle Morrison
Phone: 02 6249 6008
Email: gabrielle.morrison@apmg-australasia.com
Web: http://www.apmg-australasia.com/home/home.asp
AXIOS SYSTEMS PTY LTD
Axios Systems is a leading provider of best practice, ITIL-based, IT Service Management solutions. Our customer-centric approach combined with our award-winning solutions ensures customers worldwide can align their IT service provision with the overall business goals.
Contact: Mr. David Lloyd - Senior Account Manager
Phone: (02) 9006 1645
Email: assystau@axiossystems.com
Web: www.axiossystems.com
BMC SOFTWARE AUSTRALIA Pty Ltd
Recognised as the leader in Business Service Management, BMC's comprehensive approach and unified platform help IT organisations cut cost, reduce risk and drive business profit.
Contact: Sophia Goh
Phone: 03 9657 4625
Email: sophia_goh@bmc.com
CAPTELL DEVELOPMENTS
Captell, an automated reporting solution for ALL management reporting from data collection and management to charting and finally document publication.
Contact: Adrian Heald
Phone: 0411 238 755
Email: info@captelldevelopments.com
Web: www.captelldevelopments.com
DIMENSION DATA LEARNING SOLUTIONS
Dimension Data Learning Solutions (DDLS) will provide you with a world class training experience, delivered by highly experienced and qualified instructors.
Contact: Tony Been
Phone: 13 12 01
Email: training@didata.com.au
DOWLING CONSULTING
Dowling Consulting specialises in helping IT re-establish its credibility and reputation with the business by deploying proven methods, experience and expertise in running IT as a business.
Contact: Jeff Scotland
Phone: (03) 9628-1100
Email: jeff.scotland@dowlingconsulting.biz
Web: www.dowlingconsulting.biz
EXIN SOUTH PACIFIC
EXIN, the Examination Institute for Information Science, is a global, independent IT examination provider for the IT Service Management Industry.
Contact: EXIN South Pacific Customer Service Desk
Phone: 1300 EXIN EXAMS
Email: service@exin.org.au
Web: www.exin.org.au
HP
HP Education Services provides education and training to improve the performance of people and organisations. Training courses are delivered with modular content, providing extensive subject material focussing on job-specific skill sets, with as much hands on-practical experience as possible.
Contact: Sharon Pangalos
Phone: 1800 035 520
Email: sharon.pangalos@hp.com
KINETIC IT
Kinetic IT is a leading provider of Managed Enterprise IT Services across Australia. We leverage our expertise across custom solutions in IT Service Management, technology sets and human capital management, including accreditation training. Kinetic IT prides itself on continuously exceeding our customer's expectations.
Contact: Simon Dorst
Phone: 1300 782 072
Email: training@kineticit.com.au
Web: www.kineticit.com.au
LIVETIME SOFTWARE
LiveTime is a leading provider of Web 2.0 service desk, help desk and support software for the Enterprise. Based upon ITIL best practises. LiveTime empowers organisations to improve the quality and efficiency of customer service and support.
Phone: 03 9620 7588
Email: sales@livetime.com
Web: www.livetime.com
MACANTA CONSULTING
Offering business and service management consulting in Strategy Generation, IT Service Management, People & Culture, Organisational Change, and Sales Excellence.
Contact: Karen Ferris
Phone: 0425 728 498
Email: info@macanta.com.au
Web: www.macanta.com.au
PLANWELL
Planwell is the leading specialist in IT Service Management solutions across Asia Pacific. With a proven track record of 140 successful implementations in the last 5 years. Our innovative solutions, strong team and leading methodology ensure we meet our customer needs.
Contact: Paul Thomason
Phone: +61 2 8437 4500
Email: paul.thomason@planwell.net
PROCESS-SYMPHONY
Process-Symphony provides Business Process Improvement consultancy based on Lean Six Sigma blended with large doses of pragmatism and other best practices.
Contact: Murali Ramakrishnan
Phone: 0403 330 341
Email: rmurali AT process-symphony.com.au NO SPAM
Web: www.process-symphony.com.au
SUNTREE GROUP
Suntree Group is your first choice for business and IT process consulting, assessments, performance, training and managed services.
Contact: Gregg Holden
Phone: 1300 00 ITIL (1300 00 4845)
Email: enquiry@suntreegroup.com.au
If you would like to include your organisation in the "Products and Services Directory" please contact the National office.