itSMF AUSTRALIA PRODUCTS & SERVICES DIRECTORY

 

ALC TRAINING 

The region's most comprehensive provider of certification training in IT Service Management, Project Management, Governance and Standards, IT Security and IT Management.  

Contact:  Lisa Reed

Phone:  1300 767 592

Email: lisa@alc-group.com

Web:  www.alctraining.com.au 

 

APMG-AUSTRALASIA

APMG-Australasia is a high quality, worldwide accreditation and certification organisation.  Contact us to train or consult in PRINCE2, ITIL, MSP, Agile Project Management, P3M3 and now ISO/IEC 20000.

Contact:  Gabrielle Morrison

Phone:  02 6249 6008

Email:  gabrielle.morrison@apmg-australasia.com

Web:  http://www.apmg-australasia.com 

 

AXIOS SYSTEMS PTY LTD

Axios Systems is a leading provider of best practice, ITIL-based, IT Service Management solutions. Our customer-centric approach combined with our award-winning solutions ensures customers worldwide can align their IT service provision with the overall business goals.

Contact:  Mr. David Lloyd - Sales Manager (Asia Pacific Region)

Phone:  (03) 9093 2100

Email:  assystau@axiossystems.com

Web:   www.axiossystems.com 

  

DIMENSION DATA LEARNING SOLUTIONS

DDLS is an experienced and prominent IT Service Management training provider.  Our ITIL® facilitators are certified and practising ITSM professionals with over 90 years collective industry intelligence, experience in both facilitating and real world ITIL® implementation and consulting.  We have trained over 11 000 ITIL® students and surpass industry standard in pass rates.

As the largest IT training organisation in the country, DDLS also has a wide range of PRINCE2® Project Management, Business Analysis, Professional Development and Technical training courses available.

Contact:  Tony Been

Phone:  1800 U LEARN (1800 853 276)

Email:  training@didata.com.au

Web:  http://www.ddls.com.au/

  

    

eMite

The eMite Service Intellegence Platform delivers personalised, role-based BSM dashboards that span CAPACITY, AVAILABILITY, PERFORMANCE and SLA MANAGEMENT for IT service management with the ability to trend, correlate and predict any metric within the platform.

Contact: Darren Geros

Phone: +61 2 9252 9252

Email: dgeros@emite.com

Web: www.emite.com

 

GEN-I TRAINING (Pink Elephant's Portfolio)

Provide's ITIL Training at all levels, including Foundation through to Expert for individuals as well as groups on site.  In addition to world class training Gen-i Training also conducts Maturity Assessments and Roadmaps for IT Improvement Initiatives.

Contact:  Rachel Pennings

Phone:  02 9009 9012

Email:  pinkelephant@gen-i.com.au

Web:  www.pinkelephant.com

 

HARBOUR IT

Harbour IT provides technology solutions to organisations across Australia, including Managed Services, Infrastructure and Networking, Cloud Computing and Resourcing.

Contact: Scott Newell

Contact:  1300 737 198

Email:  enquiries@harbourit.com.au

Web: http://www.harbourit.com.au

 

HP

HP Education Services provides education and training to improve the performance of people and organisations.  Training courses are delivered with modular content, providing extensive subject material focussing on job-specific skill sets, with as much hands on-practical experience as possible. 

Contact:  Sharon Pangalos

Phone: 1800 035 520

Email:  sharon.pangalos@hp.com

Web:  www.hp.com.au/education

   

ITSM REPORTING SERVICES

Through our excellent people, well defined processes and automated reporting software "Captell", we have the solution to your IT service management reporting requirements.

Contact:  Adrian Heald

Phone: 0411 238 755

Email: info@reportingservices.com

Web: www.reportingservices.com

 

KATA IT - Training and Consultancy Services

Since 2003 KATA has been providing IT Service Management services throughout Australasia. Including certification in ISO20000

IT Security, Risk and Change Management.

FREE - ITIL assessment in Adelaide for limited time.

Contact:  Karen Leo

Phone: Local Service Desk: 61(08) 7129 4488 or 1 800 614 213

Email: karen.leo@katait.com.au

Web: www.katait.com.au 

  

Kinetic IT ITILv3 Training

Kinetic IT is a leader in enterprise class service management.  With experience in applying ITIL concepts across diverse environments, we also offer accredited ITIL v3 training. Our courses are highly interactive and practical, offer insights into how ITIL implementations can be successful and transformational.

Kinetic IT offers training around Australia throughout the year. For full course outlines, locations, availability and bookings please visit our website.

Contact:  Simon Dorst

Phone:  1300 782 072

Email:  training@kineticit.com.au

Web:  www.kineticit.com.au 

 

LIVETIME SOFTWARE

LiveTime enables your organisation to maximize current IT investments and evolve towards service management excellence with its easy to install, integrate and configure service management system.  Accessible via any web browser and based on ITIL 3, it is available on-demand (Saas), or on-premise as hardware, software or virtual appliance solutions.

Phone:  03 9620 7588

Email:  sales@livetime.com

Web:  www.livetime.com

 

LUCID IT

Accelerate your capability across the whole IT services lifecycle with your first choice IT Management partner.

Lucid IT is the most experienced IT Management Consulting and Education team, providing insightful guidance and practical implementation across all leading Best Practices.

Engage our IT Management College to embed knowledge and capability within your teams.

Contact:  Lynn Tziolas

Phone:  1300 764 262

Email:  info@lucidit.com.au

Web:  www.itmanagementcollege.com

Macanta Consulting

Macanta Consulting provides business and service management consulting services. The wealth of knowledge and depth of experience that is Macanta, combined with an approach of collaboration and empowerment, ensures successful outcomes for our customers.

Contact: Breed Lewis

Phone:  0406 662 278

Email:  breed.lewis@macanta.com.au

Web: www.macanta.com.au

   

PLUS GREEN IT

Offering training in Green IT, ITIL V3 and ISO 20000; Consulting services for Green IT Maturity Assessment and Strategy Setting; ISO 20000 Audit Preparation Program.

Contact:  Pauline Angelico-Jennings

Phone: +61 3 9556 5499

Email: paulineangelico@plusgreenit.com

Web: www.plusgreenit.com

 

ProActive Services

ProActive provides a comprehensive suite of education and consulting services designed to help organisations transform the business of IT. 

Email info@proactiveservices.com.au

Web www.proactiveservices.com.au

PROCESS-SYMPHONY

Process-Symphony provides Business Process Improvement consultancy based on Lean Six Sigma blended with large doses of pragmatism and other best practices.

Contact:  Murali Ramakrishnan

Phone:  0403 330 341

Email:  rmurali AT process-symphony.com.au NO SPAM

Web:  www.process-symphony.com.au

 

SOLISMA

Solisma is a leading provider of integrated Service Management solutions that equip and enable you to deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence through the effective use of leading frameworks and standards such as ITIL and ISO/IEC 20000.

Contact:  Michael Nyhuis

Ph: 1300 765 436

Email: info@solisma.com

Web: www.solisma.com

   

SUNTREE GROUP

Suntree Group is your first choice for business and IT process consulting, assessments, performance, training and managed services.

Contact:  Gregg Holden

Phone:  1300 00 ITIL (1300 00 4845)

Email:  enquiry@suntreegroup.com.au

Web:  www.suntreegroup.com.au

   

If you would like to include your organisation in the "Products and Services Directory" please contact the National office.

 

 

 

KATA IT - Training and Consultancy Services

Since 2003 KATA has been providing IT Service Management

services throughout Australasia. Including certification in ISO20000

IT Security, Risk and Change Management.

 

FREE - ITIL assessment in Adelaide for limited time.

Local Service Desk: 61(08) 7129 4488 or 1 800 614 213

Email: karen.leo@katait.com.au  or visit www.katait.com.au