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Who should join itSMF?

If you are involved in any area of IT service management or delivery at any level, from CIO overseeing ITSM projects Project Manager implementing or Staff changing or growing into new ITSM roles, then you would benefit from joining the itSMF to share information and learning experiences.

As business depends more and more on technology to promote and deliver products to market, adopting IT Service Management best practice enables implemention of sound business solutions.

Our membership is global, and we represent all industry segments, which include service providers, software suppliers, and leading customers.

The forum is ideal for IT professionals and practitioners at all levels responsible for the short and long term business deliverables of IT.

The itSMF is open to all organisations and individuals with a particular interest in IT Service Management.

Who are our members?

Members include IT companies, software developers, service companies and organisations across industry in the public and private sector. The numbers are around 1000 worldwide! Approximately 80% are "user" organisations interested in deploying effective, high-quality service management solutions internally, with the remaining 20% suppliers of ITSM products and/or services.

What qualifications do you need to join?

You do not require any qualifications to become a member of the itSMF other than to have a vested interest in improving IT service management either within your company or across industry. However, there are qualifications that itSMF supports and endorses for individuals and organisations to achieve. In our ITSM Best Practice section we highlight a number of qualifications which may be obtained.

Why be a member?

Being a Member of itSMF Australia will provide you with the opportunity to:

  • Be in a position to influence and contribute to the continuous improvement of international standards and best practices for IT Service Management

It will also provide you with access to the following benefits:

  • Access to ITIL online
  • Regular Seminars, Special Interest Groups and Webinars free
  • Annual Conference discounts
  • Bi-monthly Bulletin containing news, articles and reviews
  • Monthly 4ward Thinking online newsletter
  • Discount on ITIL books
  • Qantas Member Benefits Program
  • IR/HR Advice

Review different Membership Types 


View our Membership Brochure

How long does it take?

You will receive an email acknowledging your application including your allocated Membership Number.

Payment by credit card will provide you with immediate access to the Members Lounge and the discounts and benefits of being a member.

Other forms of payment must be received by the office before access to member privileges is available.

Your Membership Certificate will be sent to you within a week. Don't worry, if you have any questions just call Member Services in the itSMF office and we will be happy to help you.

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