Site Search:
Q1 Seminars 2012
VIC - 7 March
TAS - 7 March
QLD - 14 March
NSW - 15 March
ACT - 1 March
WA - 28 February
SA - 22 March
STREAM 3
PROTECTING YOUR INVESTMENT
Governance & Security
A Gardening Guide to Service Management - Kathryn Howard
In the 21st century, no business is exempt from the need to cost effectively utilise technology to define and deliver services whilst protecting and leveraging corporate knowledge. This presentation looks at the guidance from several frameworks /standards useful in successfully managing the diversity of technology with the design of a governance system.
Truth about Clouds & Environments - Gautum Nadkarni
In many organisations, non production environments (development and test) are often not adequately governed which can lead to several issues such as unstable test environments high lead time for environments provisioning and the non-availability of environments. This presentation will focus on bringing out the truth for environmental management, potential usage of clouds for non-production environments and how service management can be used as an effective catalyst for optimal usage of test environments.
HOT TOPIC
Cloud Computing; I'm Only Happy When It Rains -Bursting the Cloud Bubble
The cloud is real and companies are adopting industry leading solutions for CRM, email and the like from major cloud providers. OK so you may never send your most sensitive data to the Cloud but you sure want to take advantage of it. Find out how organisations just like yours have taken the first step in the leap of faith into the cloud. Get answers to questions like:
- How did they decide which services to transition or build?
- What were the objections and how were they overcome?
- What have they learnt on their journey? What were accelerators and pitfalls?
- How do they balance loss of total control with the benefit of cloud innovation?
- How do they "make do" with imperfect business alignment (80/20)?
- Were the benefits realised?
- Do they ever scale down and save costs or is it always scaling up?
- Does IT or the Business drive the decision to choose a cloud offering?
CobiT for Risk - Gary Langham
In this presentation you will be shown how ISACA's Risk IT framework is used to effectively manage IT related risks. This engaging and interactive presentation will be an opportunity to demonstrate how Risk IT links together with COBIT to provide effective Risk management within a ‘Three Lines of Defence' approach to Enterprise Risk Management (ERM).
Managing Security Beyond the Border - Brett Miller
This presentation will be based on the recent Ernst & Young Global Information Security Survey, one of the longest running annual surveys of its kind. Survey results on specific topics will be addressed, such as Border security, Mobile computing, Cloud computing and Social Media. Ernst & Young's perspective will be shared on each of the key areas, including recommendations as to how organisations should be managing security in these new technological areas.
Securing Business by Securing Customers - Tabcorp Story - Andrew Walduck
Corporations are increasingly under attack from domestic and international threats, whilst also trying to drive improvements in how simply customers can interact, and buy products and services online and via mobile. Join Andrew as he presents a Tabcorp perspective on building and governing strong Information Security practices in an organisation that engages all its people, from board members to junior employees.
Effective Multi-Sourcing at ANAO - Gary Pettigrove & Gregg Lymbery
A few years ago, The Australian National Audit Office (ANAO) recognised the need to strengthen its best practices standards around multi-sourcing management in order to improve IT service delivery. This presentation will explain how the multi-sourcing management framework was created, how the MSI role operates, what lessons were learnt at the ANAO and provide practical guidance for IT Managers who want to improve their multi-sourcing management practices.
Cloud/Utility Computing - Patrick Kavanagh
Information Technology/Information systems (IT/IS) have transformed how organisations operate and interact with each other, sparking the British Government to invest in new technologies to deliver more efficient services. Is it the new technology that delivers the benefit, or the people that use it? This presentation will attempt to answer such questions and at the same time, provide some good practical tools that have been used many times.
ITIL 3.1 is Here - What Does it Mean for You? - David Favelle
In this session David Favelle will detail the changes coming up in the recent ITIL 3.1 release. As the only Asia-Pacific member on the Global ITIL V3 Change Advisory Board, David has a unique insight into the upcoming ITIL 3.1 release. Some of the major changes include a rewrite of the Service Strategy book, which provides improvements on how things can work better across the lifecycle and how IT departments can take advantage of this update. Greater thinking has gone into Strategy Processes, with these processes being clarified to become more readable and accessible, providing a more consistent and understandable format. Other improvements include acknowledgement of interrelationships between ITIL 3.1 and other related standards and frameworks, such as ISO 20000 and the newly released draft of COBIT 5.0