CA Technologies' Service Management solutions enable IT to deliver agile services across physical, virtual and cloud environments. Visit the CA Technologies stand to learn more about CA's latest Service Management solutions, including:

• Nimsoft Service Desk Management - our SaaS based or hosted Service Desk provides a clear, consistent interface between business and IT through proactive incident response management to increase end user satisfaction, reduce costs, and meet business objectives. Including a graphical interface for the CMDB to map the relationships between your services and systems.
• CA Business Service Insight - Finally be able to track comprehensively (in near real time) the levels of service from both your internally and externally sourced IT services letting you proactively manage the expectations on IT.
• CA Service Catalog and CA Automation Suite for Hybrid Clouds - Communicate your service offerings in rich, descriptive business language, and automate service delivery of the provisioning of physical, virtual and cloud environments.
• Service Portfolio Management - there is an increased pressure on all spend within IT with a lot more people looking into where funds are going. You need a deep insight into how the services that are being provided today match up with the value to the rest of the business.