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SA Q4 Seminar 2017 - People, (crowd)Support & Technology
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People, (crowd)Support & Technology – sparring partners or a match made in heaven?

 Export to Your Calendar 23/11/2017
When: 23rd November 2017
2.30pm Registration
Where: Map this event »
Theatrette
Ground Floor, 55 Currie Street
Adelaide, South Australia  5000
Australia
Contact: Sheryl Kingsley
03 9879 5466


Online registration is available until: 23/11/2017
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 Agenda

2.30-3.00pm    

Registration 
3.00-3.10pm
Welcome & Introduction 
  Gavin Hedrick, SA Branch Chair, itSMF Australia 
3.10-3.50pm  Bringing People and Technology Together for ITIL 
  Dr Malcolm Blumberg, Senior Consultant—NEC Australia 
3.50-3.55pm  BREAK 
3.55-4.00pm  itSMF National Update - Harry Powell, itSMF Australia Board Member & SA State Committee Member
4.00-4.40pm  Democratising Support—The Next Generation of Level 0 Service Models via the Crowd 
  Duncan Troup, Managing Consultant—Tingle Tree Group  
4.40-5.00pm  Closing -  Brendan Cullen, itSMF Australia Board Member & SA State Events Co-ordinator
5.00-6.15pm
Networking Session 

 

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