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SA Q4 Seminar 2016
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Practical Problem Management

When: 17th November 2016
2.30pm Registration
Where: Theatrette
55 Currie Street
Adelaide, South Australia 
Contact: Sheryl Kingsley
03 9879 5466

Online registration is closed.
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2.30-3.00pm Registration

3.00-3.10pm Welcome & Introduction

Gavin Hedrick, SA Branch Chair, itSMF Australia

3.10-3.55pm Practical Problem Management

Peter Marshall, A/Associate Director, Infrastructure Services, itSMFA—QLD Chair

3.55-4.05pm Break

4.05-4.10pm National Conference & Board Update

Harry Powell, itSMF Australia Board Member & SA State Committee Member

4.10-4.15pm IGNITE: Problem Management—It’s Childs Play

Adam Fowler, IT Operations Manager—Piper Alderman

4.15-4.50pm Problem Management—Expert Panel

Facilitator—John Lykiardopoulos—ITSM Specialist—Peregrine

Panel—Peter Marshall, Malcolm Blumberg and Roy King

4.50-4.55pm Message from our Sponsor—John Flynn, SMS Management & Technology

4.55-5.00pm Closing

Brendan Cullen, itSMF Board Member & SA State Events Co-ordinator

5.00-6.15pm Networking Session



itSMF Strategic Partners

itSMF Strategic Partners


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