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TAS Q4 Seminar 2016
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CSI : Continual Service Improvement (not the TV show)

9/11/2016
When: 9th November 2016
2.45pm Registration
Where: Collins Room, Drysdale House
59 Collins Street
Hobart, Tasmania 
Australia
Contact: Sheryl Kingsley
03 9879 5466


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AGENDA

2.45-3.00pm    Registration

3.00-3.10pm    Welcome & Introduction

                          Nicola Cox, itSMF Tasmanian Chair

3.10-4.00pm   Continual Service Improvement

                          Dave O’Reardon, Managing Director—Silversix & CIOpulse

4.00– 4.15pm Current Local Case Study

                          Jon Ettershank, Manager Business Systems—TasWater

4.15-4.20pm    FEEDBACK

4.20-5.00pm    Networking Session

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itSMF Strategic Partners

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