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itSMF VIC Special Interest Group
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Agile ITSM SIG 2 - Applying Agile to ITSM

When: 13th September 2016
5.15 Registration
Where: UXC Consulting (A CSC Company)
Level 19, 360 Collins Street
Melbourne, Victoria  3000
Contact: Sheryl Kingsley

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The itSMF Australia VIC Chapter
Special Interest Group Series

Agile ITSM SIG 2: Applying Agile to ITSM 

Tuesday 13th September 2016

In the second of our Agile/Lean/DevOps SIG series, we’ll pick up from our first meeting in May to cover:

· A recap on what we did last time, including the basic principles of Agile, for those who couldn’t make it to our first SIG

· Showcase from a SIG attendee on what they learnt and applied since our first SIG

· Play some Agile Games to further our understanding and approaches to apply Agile to ITSM

· Brad’s post-Agile certification and post-Brisbane Conference thoughts

Over 20 Service Management professionals came to our initial SIG in May to learn, connect and exchange ideas as well as the odd war story. 

Our SIGs are based on real experience, not text books and are led by practitioners like you.

The SIG series is co-chaired by Brad Schimmel (itSMF Vic SIG Convenor, Principal at Service Pioneers) and Rod Sherwin (UXC-CSC Consulting Principal Consultant and Agile Practice Lead).

We thank UXC Consulting for hosting this SIG and for their ongoing support of the itSMF Australia. Light catering will be provided.

Kind Regards,
Brad Schimmel

Itsmf Victoria SIG Convenor


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