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NT Q3 Seminar 2016
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NT Q3 Seminar 2016

When: 15/09/2016
Where: Hilton Hotel
32 Mitchell Street
Darwin 0800
Contact: Sheryl Kingsley
03 9879 5466

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2.00-2.30pm         Registration
2.30-2.40pm         Welcome & Introduction
                                Jay Jukes, itSMFA NT Branch Chair
2.40-3.00pm         IT4IT, IT Service Management for Grown Ups
                               Kathryn Howard, itSMFA Deputy Chair

3.00-3.30pm         A Taste of the ITSMF Conference
                               Karina Bourne, Service Operations Manager,
                               Kinetic IT

3.30-4.10pm        Capabilities & Service Profiling on a Page
                               Kathryn Howard, itSMFA Deputy Chair

4.10-4.15pm        FEEDBACK
4.15-4.20pm        Closing
                               Jay Jukes, itSMFA NT Branch Chair
4.20-5.00pm        Networking Session

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