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VIC Q3 Seminar 2016
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VIC Q3 Seminar 2016

When: 28/09/2016
7:15 am
Where: Training Choice
Ground Floor, 50 Queen Street
Melbourne, Victoria  3000
Contact: Sheryl Kingsley
03 9879 5466

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7.15-7.55am                      Registration

7.55-8.00am                      Welcome & Introduction

                                            Brad Schimmel, Service Pioneers

8.00-8.25am                      Death, Taxes & Digital Disruption—getting beyond the buzz word of Digital Disruption

                                             Adam Stone, CEO & Founder—IDC Ventures and CorpUnlocks

8.25-8.50am                     Innovating Change Management for a Changing World

                                             Jason Burns—Manager, Service Design and Monitoring—Australia Post

8.50-9.15am                      Agile a cultureal shift for talented teams to deliver customer success

                                            Peter Tonkin, GM—Infrastructure Services– CenITex

9.15-9.25am                      National Update

                                            Peter Tonkin—Chair, itSMFA Victorian Committee

9.25-9.30am                     A Word from our Sponsor—Elio Mastrangelo & Jerry Yiu—Matrix42

9.30-9.45am                     Breakfast & Coffee Break

9.45-10.20am                   Panel Session hosted by Brad Schimmel

10.20-10.25am                FEEDBACK

10.25 -10.30am               Closing Address

                                          Brad Schimmel, Service Pioneers

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