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VIC Special Interest Group - 24th June 2015
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When: 24/06/2015
5:30 PM
Where: Optus Business - Uecomm
Building 8, 658 Church Street
Cremorne, Melbourne, Victoria  3121
Presenter: Paul Ramsay
Contact: Sheryl Kingsley
03 9879 5466

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The itSMF Australia VIC Chapter Special Interest Group


'Continual Service Improvement – identify and implement improvements to align with changing business needs' 

Join us on a collaborative journey to explore the difference CSI can make to your current itSM practices.  We’ll cover topics such as identifying improvement opportunities and implementing them at your workplace.

Your SIG Host:
Paul Ramsay has over 35 years’ experience in the Service Provider ICT industry. Over the past several years Paul has played an integral part in leading the implementation of ITIL aligned processes such as Event, Incident, Problem and Change Management into a complex operational environment. These processes are continually improving and maturing through the practise of CSI initiatives.

Places are limited so please RSVP with the following link as soon as you can.

LOCATION:Optus Business | Uecomm,
Building 8, 658 Church Street, Cremorne, 3121, Melbourne

DATE:Wednesday 24th June 2015

TIME:5.30 - 7.30pm

We look forward to seeing you there! 

Kind Regards,
itSMF Australia

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