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WA Q4 Seminar 2017 - WA at the National Conference
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WA at the National Conference

21/11/2017
When: 21st November 2017
2.45pm Registration
Where: Bankwest
Level 1, Bankwest Place, 300 Murray Street
PERTH, Western Australia  6000
Australia
Contact: Sheryl Kingsley
03 9879 5466


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Please note for this event:

This time we are not on Level 1, but on the Mezzanine.

When you arrive instead of being issued a Visitors pass, you can just go straight up the escalators in the foyer, to the event registration desk.

 

Agenda

2.45-3.00pm   Registration 
3.00-3.05pm  Welcome & Introduction 
  David Low, WA Branch Deputy Chair—itSMF Australia 
3.05-3.45pm  ITSM: How to avoid traps for new players
  Tina Erickson, ITS Customer Service Manager—HBF
3.45-4.25pm  Embracing diversity 
  Rebecca Scott, Manager, Service Transition, Bankwest 
4.25-4.30pm  Questions & Closing 
  David Low, WA Branch Deputy Chair—itSMF Australia
4.30-5.30pm   Networking 

  

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