Welcome to the Conference/Winter edition of the Bulletin
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Quote of the month
The fun is in the process, the satisfaction lies in the journey.
Li Cunxin's Teacher
ProActive Services provide a comprehensive suite of products and services designed to help organisations "transform the business of IT".
Established in 1987, ProActive fast became Australasia's leading supplier of IT Service Management (ITSM) consultancy and training services based on best practice defined in ITIL. ProActive's expanded service portfolio helps organisations to integrate IT Governance that underpins the IT services lifecycle.
Key Products include SFIAplus, a widely used IT skills, training and development standard, and an online Governance Assessment Portal for assessing ITIL, P3O and Software Asset Management practices. Consulting services include assisting organisations to set up a Service Management Office, Service Desk Reviews and Strategy Generation workshops.
ProActive is Australasia's longest serving ITIL training provider, ISEB accredited, and has trained in excess of 28,000 students in IT Service Management.
A number of ProActive's consultants feature in the conference programme - check http://www.proactiveservices.com.au/news-events.html for information.