Best Project of the Year Award Sponsor

                                     Gala Dinner Sponsor

                                                                   CIO Brunch & LEADit Lounge 'L' Sponsor

Announcing Microsoft System Center Service Manager 2010: An integrated platform for automating IT Service Management

We are delighted to introduce Microsoft's newest addition to the System Center suite of products at itSMF Lead IT 2010 conference. The newly launched System Center Service Manager 2010extends the value of the System Center portfolio, adding automation for core Service Management best practices, including incident, problem and change management.

To complement the new Service Manager solution, Microsoft Partner Provance will release their Asset Process Management Pack later this winter as well as specific Solution Accelerators for the Compliance and Risk Process Management Pack.

Through its configuration management database(CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services.

Service Manager delivers multiple benefits in the following key areas:

• User-centric support improving responsiveness and reducing support costs through its Self-Service Portal.
• Datacenter management efficiencyreducing downtime and improving reliability through its CMDB and Management Packs.
• Business alignment. It helps the organization align to business goals and adapt to new requirements through asset management, compliance and risk management, and automated reporting and analysis.

•  Download a 180-day Service Manager 2010 Trial via the download & trial section of the System Center site on http://www.microsoft.com/systemcenter/
•  Visit us on our booth to experience live demos, speak to our Microsoft partnersor consultants, and find out how to redeem a copy of Microsoft Office 2010 Professional Not for Resale (NFR)*

*Conditions apply.