ALARMPOINT SYSTEMS INC.:

AlarmPoint is the leading Actionable Information Delivery platform which accelerates decision making, improves operational effectiveness and increases IT service and application availability.  The AlarmPoint approach delivers business service information further increasing IT service visibility and reducing the cost of operations.  Over 800 global firms, including 7 of the 10 largest Global 2000, rely on AlarmPoint to ensure the availability of their mission critical and virtualized systems, networks, applications and processes. 

CAPISCE:

The Capisce brand was established in 2007 to provide software that helps you understand.

Headquartered in Sydney, Australia we have offices in Sydney, Brisbane and Auckland, New Zealand. From the very beginning Capisce concentrated on providing software solutions for IT organisations focusing on IT Service Management and ITIL.

Today Capisce is taking a leading position on the Survey software and IT Service management markets. Many years of experience in this area helps Capisce to deliver commercial solutions on time and budget.

EXCOM EDUCATION:

EXCOM Education, a leading international IT technical training provider with established education centres throughout Australia, South East Asia and New Zealand, provides a comprehensive range of technical training courses and certifications across all major leading IT vendor technologies. The winner of multiple international IT industry awards, EXCOM offers tailored solutions designed to optimise the knowledge, skills and expertise of IT personnel by increasing productivity and facilitating a reduction in costs through less time spent overcoming IT infrastructure challenges. 

For further information on how EXCOM Education can assist simply visit www.excom.com.au.

KEYSTONE MANAGEMENT SOLUTIONS:

Keystone Management Solutions is a systems integrator championing innovative software and solutions in IT Service Management. At this year’s conference Keystone will be showcasing Service-now.com, the pioneer of on demand ITSM. Service-now.com has taken intuitive Web 2.0 technologies, ITILv3 recommendations, and a unique SaaS delivery model and packaged into an affordable, enterprise scalable application. And it costs less than what you will spend to upgrade your existing system.

"The most positive experience we have had with a software vendor in living memory" Service-now.com Customer, Fortune 50 Global Bank 

PRD SOFTWARE:

For the last 12 years, the award winning HelpMaster Pro suite has been used by 100’s of companies all around the globe and across every industry; educational, mining, medical, retail, banking, security as well as all tiers of government.  PRD Software is wholly Australian owned and run and we’re based here in Canberra.  All of our software is developed and supported in Australia.  This means you’re not only supporting Australian business when you deal with us, but you’re ensuring that the software is fully compatible with your business environment and has local back up and advice on hand.  www.helpmasterpro.com

RUSHER ROGERS RECRUITING:

Rusher Rogers Recruiting, established in 1996, provides the opportunity for individuals experienced in ITSM to meet with companies that have adopted or are planning to adopt the ITIL IT Service Management framework. We have an extensive database of experienced ITSM practitioners. We build long term relationships with clients by providing excellent service and results. Our aim, through our integrity, care and professionalism, is to provide the best candidates for the best clients. In addition to ITSM, Rusher Rogers provide recruitment services in IT, General Management, Sales, Not for Profit and Office Staff.