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Posted By itSMF Australia Inc, Thursday, 12 November 2015

Service Management of the Future: ‘What Digital Transformation can deliver?’

Presenters; Jordan Hatch & Kate Lundy

Jordan Hatch helped lead the digital transformation of government services across the UK.

This entailed making public services ‘digital by default’, and simpler, clearer and faster to use and included work on the GOV.UK website, which received about two billion visits in its first two years of operation.

Jordan was also an advisor to former European Commissioner Neelie Kroes on digital issues affecting young people in Europe.

Former Senator and now Company Director, including of the NRMA, Australian Sport Tech Network and her own company, Kate is particularly ‘citizen centric’ with a passion for reacquainting individuals with their own individual digital footprint. 

Motivated by technology transformation in the private sector, Kate’s experience within this field continue to grow, most recently through local start-up Welcomer.

Wed 2nd December: Registration: 11.30am - Time: 12.00 - 2.30pm

Venue: Hyatt Hotel Canberra - 20 Commonwealth Avenue, Yarralumla


To Book & for more details:

Tags:  ACT  ACT Seminar  digital transformation  itSMF  itSMFA  Jordan Hatch  Kate Lundy 

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