View Sharron Spratt's IGNITE presentation from the 2015 Service Management Conference.
Now published on YouTube - https://youtu.be/UYOZ_6Aq79Q
A great reminder of Sharron's unique approach to the problems our personal and professional on-line presence tend to generate.
Service Management professionals based in Melbourne can gain further insights at Sharron's workshop on October 22nd.
Here are the details: http://bit.ly/1MIbhwF