itSMF Australia Policies and Guidelines

Policies and Guidelines are issued to provide guidance and assistance to our members and volunteers.

Should you have any questions regarding a policy please do not hesitate to contact us at info@itsmf.org.au

Presentation Guidelines

itSMF Australia (itSMFA) has developed some policies for its authors and presenters. These are intended to improve the professionalism of itSMFA seminars and conferences and to avoid unwanted
controversy. This document outlines these policies.

Download itSMFA Presentation Guidelines

Social Media Policy

Members, Council of Members, and Office Holders of the ITSMF Australia are practitioners, thinkers and leaders in the Service Management community in Australia, and internationally.  It is vital to the growth and standing of our community that our members participate actively in conversations that educate, inform and advance the state-of-the-art of itSMFA practices. This policy sets a standard of professional behaviour in these public forums.  It is specific to guidance for online forums.

Download itSMFA Social Media Policy

Volunteer Policy

The itSMFA performs a variety of engagements which require substantial involvement. These activities are performed by members who give their time in diverse areas. This document provides a high level policy for volunteering, as a member, for the IT Service Management Forum Australia (itSMFA).

Download itSMFA Volunteer Policy

Non Disclosure Agreement

itSMFA respects the privacy of its members and any information shared in confidence. In the course of their duties certain members may have access to confidential information and agree to protect that information via this confidentiality agreement.

Download Member Non Disclosure Agreement