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Upcoming Events
Queensland - Special Interest Group
Starts: 23rd Jul 2008
Starts: 30th Jul 2008
Starts: 7th Sep 2008
About itSMF International
itSMFA is part of a worldwide movement of ITSM professionals covering 50+ countries with over 15,000 members. All have as their primary focus the promotion of the business benefits of IT Service Management best practice and the adoption of these standards by the IT industry as well as other non-IT related organisations that provide products and services to their customers. The itSMF is a not-for-profit organisation funded through membership subscriptions and commercial activities such as book sales and events.
Looking for another country - or our international office - use the link below.
Global Structure/ Board of Management
The global aspects of itSMF are co-ordinated and driven by a management board representing all national chapters and supported by an executive level. This board meets annually.
In order to speed decision-making, a smaller executive board meets more frequently to drive matters of import forward, as well as conducting business by email, teleconferencing and net-meetings.
For a bio on any member click on thier name below:
| Photo | Name | Photo | Name |
|---|---|---|---|
| Chair & Governance, Policy & Accountability |
| Professional Certifications & Qualifications Colin.rudd@itsmfi.org |
![]() | Intellectual Property & Brand Management | ![]() | Marketing & Business Development Peter.brooks@itsmfi.org |
![]() | Audit, Compliance, Standards + Treasurer | ![]() | Publishing & Best Practice Paul.martini@itsmfi.org |
![]() | Chapter & Member Services | ![]() | Company Secretary Keith.aldis@itsmf.co.uk |
The main administrative functions are performed on behalf of the international community by the UK office, who also handle the financial management.
At the March exec board meeting, it was agreed to establish a separate legal entity for itSMF International, to be registered in the UK. The business plan to support this is being finalised.
International Online Forum
The itSMF online forum is hosted and managed through our international office. The moderators to this site come from within the international board and senior members of the forum worldwide.
The site is open to all members worldwide who may post a question, respond to a question, read responses and questions by other members and access information through the site. Post your question or request and anyone of over 14,000 international ITSM professionals may respond any time day or night.
Members can access the forum once logged in.
For more information see also:







